Privacy policy

Privacy Policy

Effective Date: August 1, 2026

At Nukra ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, purchase our premium streetwear, or interact with our brand.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with our practices, please do not use our website.

Information We Collect

We collect personal information that you voluntarily provide to us when you make a purchase, create an account, sign up for our newsletter, or contact customer support. This may include:

  • Contact Information: Full name, billing and shipping address, email address, and phone number.
  • Order & Transaction Details: Details regarding the streetwear products you purchase, sizing preferences, and payment history (note: online payments are processed securely and we do not store full credit card details).
  • Communication Data: Messages, inquiries, and feedback you send us via email, contact forms, or customer support channels.
  • Device & Usage Information: IP address, browser type, pages visited, time spent on pages, and other analytics data collected through cookies and similar technologies.

How We Use Your Information

We use the information we collect for the following purposes:

  • Processing and fulfilling your orders.
  • Sending order confirmations, shipping updates, and customer support communications.
  • Personalizing your shopping experience and recommending products.
  • Conducting marketing campaigns and sending promotional emails (with your consent).
  • Improving our website, products, and services.
  • Complying with legal obligations and preventing fraud.

Data Sharing & Third Parties

We do not sell your personal information. However, we may share your data with trusted third parties for the following purposes:

  • Payment Processors: To securely process your payments.
  • Shipping Partners: To deliver your orders.
  • Email Service Providers: To send newsletters and promotional communications.
  • Analytics Providers: To understand user behavior and improve our services.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. All sensitive data is encrypted during transmission. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights & Choices

  • Access & Correction: You have the right to access, update, or correct your personal information. Contact us at support@nukra.co.in to request changes.
  • Opt-Out of Marketing: You can unsubscribe from promotional emails by clicking the "Unsubscribe" link in any email or contacting us directly.
  • Data Deletion: You may request the deletion of your account and associated data, subject to legal retention requirements.

Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can control cookie settings through your browser preferences. Please note that disabling cookies may affect website functionality.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information and terminate the child's account.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website and updating the "Effective Date" at the top of this policy. Your continued use of our services constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

  • Email: support@nukra.co.in
  • Operating Hours: Monday to Saturday, 10:00 AM – 6:00 PM IST (Closed Sundays and national holidays)

Thank you for trusting Nukra with your personal information. We are committed to protecting your privacy and providing you with a secure shopping experience.